Cookie Policy
Last updated: June 2026
This policy explains how HAP Consulting Ltd (“we”, “us”) uses cookies and similar technologies on our websites (hapconsulting.co.uk and shop.hapconsulting.co.uk).
What are cookies?
Cookies are small text files placed on your device when you visit a website. They help the site function properly, remember your preferences, and understand how visitors use the site. Some cookies are essential for the site to work; others help us improve your experience.
How we use cookies
We use cookies for four purposes:
1. Strictly necessary cookies These are essential for our websites to function. Without them, services you have asked for (such as placing an order or submitting a form) cannot be provided. These cookies cannot be switched off.
| Cookie | Purpose | Duration |
|---|---|---|
| WordPress session cookies | Manage logged-in sessions and form submissions | Session |
| WooCommerce session and cart cookies | Remember your shopping basket and checkout progress | Up to 2 days |
| Cookie consent preference | Remember your cookie choices so we do not ask again | 1 year |
| CSRF/security tokens | Protect forms against cross-site request forgery | Session |
2. Functional cookies These enable enhanced functionality and personalisation, such as remembering your preferences or powering embedded tools.
| Cookie | Purpose | Duration |
|---|---|---|
| Microsoft Bookings | Powers the strategy call booking system | Session |
| WooCommerce recently viewed | Remembers products you have recently viewed | Session |
| Form tool cookies | Remember partially completed form entries | Session |
3. Analytics cookies These help us understand how visitors use our websites so we can improve them. They collect information in a way that does not directly identify you.
| Cookie | Purpose | Duration |
|---|---|---|
| Google Analytics 4 (GA4) | Tracks page views, time on site, traffic sources, user journeys and conversions in aggregate | Up to 2 years |
| Microsoft Clarity | Records anonymised session replays and heatmaps to help us understand how visitors interact with our pages | Up to 1 year |
4. Marketing cookies We do not currently use marketing, advertising or third-party tracking cookies on either of our websites.
Your cookie choices
On first visit: When you first visit our website, a cookie banner asks you to accept or reject non-essential cookies (analytics and functional). Strictly necessary cookies are always active as they are required for the site to function.
Change your preferences: You can update your cookie preferences at any time by clicking the cookie settings link in our website footer.
Browser settings: Most browsers allow you to refuse or delete cookies through their settings. The steps vary by browser — consult your browser’s help documentation. Please note that blocking certain cookies may affect website functionality, including the ability to place orders on our shop.
Opt out of analytics specifically:
- Google Analytics: install the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout
- Microsoft Clarity: visit clarity.microsoft.com for opt-out information
Third-party cookies
Some cookies are placed by third-party services we use (such as Google Analytics and Microsoft Clarity). We do not control these cookies. Please refer to the privacy policies of those services for more information about how they use data.
Changes to this policy
We may update this policy as our use of cookies changes. The “last updated” date at the top reflects the most recent version.
Contact us
If you have questions about our use of cookies, contact us at info@hapconsulting.co.uk or call +44 1256 639285.